Policies
Fees and Refund Policy
AKYLADE reserves the right to assess fees for all services, including application, examination, recertification, challenging failed examination scores, duplicate certificates, and publications. Fees are also charged for late applications, ...
Complaint Review and Appeals Process
Any number of situations may arise which may lead an AKYLADE tester or non-tester to file a formal complaint with the AKYLADE. This may include a complaint regarding a perceived flaw in a question or exam process, or a complaint against an AKYLADE ...
Testing Accommodation Policy
Eligibility for Accommodations: AKYLADE is committed to providing equal access to its certification exams for all individuals, including those with disabilities, in compliance with the Americans with Disabilities Act (ADA), Section 504 of the ...
Impartiality Policy
AKYLADE, its Managers, Staff, and others involved in the certification process fully understand the importance of impartiality in undertaking its Certification Activities. AKYLADE is committed to acting impartially in relation to its applicants, ...
Non-Discrimination Policy
AKYLADE is committed to providing a certification process that is fair and free from discrimination. All reasonable efforts are made to ensure that AKYLADE examinations are based on job-related knowledge and tasks. In addition, during item-writing ...