Policies
Exam Cancellation & Rescheduling Policy
AKYLADE Exam Cancellation & Rescheduling Policy At AKYLADE, we understand that scheduling conflicts can arise, and we strive to provide a flexible and fair exam cancellation and rescheduling policy while maintaining the integrity of our exam process. ...
Fees and Refund Policy
REFUND POLICY All sales and/or purchases of AKYLADE digital products, including but not limited to training videos, practice exams, labs, e-books, exam vouchers, and retake options are FINAL, non-refundable, and non-exchangeable. No exceptions. FEES ...
Complaint Review and Appeals Process
Any number of situations may arise which may lead an AKYLADE tester or non-tester to file a formal complaint with the AKYLADE. This may include a complaint regarding a perceived flaw in a question or exam process, or a complaint against an AKYLADE ...
Testing Accommodation Policy
Testing Accommodation Policy Eligibility for Accommodations: AKYLADE is committed to providing equal access to its certification exams for all individuals, including those with disabilities, in compliance with the Americans with Disabilities Act ...
Impartiality Policy
AKYLADE, its Managers, Staff, and others involved in the certification process fully understand the importance of impartiality in undertaking its Certification Activities. AKYLADE is committed to acting impartially in relation to its applicants, ...
Non-Discrimination Policy
AKYLADE is committed to providing a certification process that is fair and free from discrimination. All reasonable efforts are made to ensure that AKYLADE examinations are based on job-related knowledge and tasks. In addition, during item-writing ...